Privacy Policy
1. Information We Collect
We collect personal information that you provide to us directly, such as when you:
Fill out a contact form or webform
Sign up for our services or newsletter
Communicate with us via email, phone, or text
Participate in promotions or surveys
Interact with us on social media platforms
The types of personal information we may collect include, but are not limited to:
Name, Email address, Phone number, Mailing address, &Service-related details
2. How We Use Your Information
We use the information we collect to provide you with the best possible service, which may include:
Responding to inquiries and customer service requests
Sending appointment reminders, confirmations, and updates
Sending promotional offers, news, and updates (with your consent)
Managing your account and preferences
3. Sharing Your Information
At Lumina Advisory, we respect your privacy. We do not share, sell, or trade your personal information to third parties for the purpose of marketing. We may, however, share your information with trusted third-party service providers who help us operate our services, such as payment processors or IT support, but only as necessary to fulfill our contractual obligations to you.
These third-party service providers are required to maintain the confidentiality of your personal information and are prohibited from using it for any purpose other than to perform the services we have contracted them to do.
4. Data Security
We take reasonable precautions to protect the security of your personal information, including physical, electronic, and procedural safeguards. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.
5. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to improve your experience on our website. These technologies may collect non-personally identifiable information, such as your IP address, browser type, and pages visited, which help us understand how our website is used and improve our content and services. You can control the use of cookies through your browser settings.
6. Social Media and Third-Party Websites
If you interact with us on social media (e.g., Facebook, Instagram, Twitter, etc.), please be aware that your interactions are governed by the privacy policies of those platforms. Lumina Advisory does not control how third-party platforms collect or use your personal information.
On our social media pages, we may post updates, offers, and promotions, and we may also pin a copy of this Privacy Policy or our Terms and Conditions for easy access. Please check those pinned posts for up-to-date information.
7. Your Rights and Choices
You have the right to access, update, and correct any personal information we hold about you. If you no longer wish to receive marketing communications from us, you can unsubscribe or opt-out by following the instructions provided in our messages or by contacting us directly.
You may also request that we delete your personal information, subject to any legal or contractual obligations we have to retain it.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. If we make any material changes to this policy, we will notify you by email or by posting a notice on our website. The updated policy will be effective as of the date indicated at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us:
Email: Admin@LuminAdvisory.com
Phone: 1 (212) 767 - 1001
Mailing Address:
30 Wall Street 8th Flr
New York, NY 10005
Thank you for choosing Lumina Advisory. We are committed to safeguarding your privacy and providing you with a secure and transparent experience.